Vance Dental & Aesthetics
FTC CompliantReal-time reputation safeguard metrics and customer sentiment funnel.
✓ Intercepted internally (Prevented public 1-3★ reviews)
3 of 3 happy customers clicked to Google
Across 7 total verified responses
Private issues waiting on manager resolution
Recent Feedback Submissions
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Billing insurance claim had a discrepancy that took 3 weeks to clarify.
Incredible dental care, gentle cleaning, and friendly staff!
Surprise out-of-pocket balance on my insurance explanation that was not pre-authorized or explained during treatment planning.
Had to wait 45 minutes in the waiting room past my scheduled appointment time without any communication or update from the front desk.
Reputation Breakdown
Without RepuSafe, the 4 unhappy customers would likely have vented publicly on Google Maps. Instead, their grievances were intercepted in private and directed to your leadership team.